offlinepre.blogg.se - Outlook for mac access shared mailbox

#OUTLOOK FOR MAC ACCESS SHARED MAILBOX UPDATE#

On of the shared mailbox we have is already setĪs this and the outbox issue still persists. By the way, this can be done using the Officeģ65 Admin portal as explained Here. I'm not sure the " DelegateSentItemsStyle" key will solve everything as it will just allow the mails sent to appear in the Sent item folder of the shared mailbox (from my understanding).

We are using Outlook 365 (v.16).Īlmost all of the shared mailboxes have the issue. We can see the mails stuck in the Outbox in Exchange Online and are able to send them again without error. It's a Cloud environment (we just migrated form Notes to Office 365). If you have feedback for TechNet Subscriber Support, Joyce,įirst of all, thanks for considering my issue. Mark the replies as answers if they helped.

If the issue only occurs in outlook, you could also use the Microsoft Support and Recovery Assistant to help troubleshooting In the Value data box, type 1, and then click OK. Right-click DelegateSentItemsStyle, and then click Modify. Type DelegateSentItemsStyle, and then press Enter. On the Edit menu, point to New, and then click DWORD Value. Note In this key path, the placeholder x.0 represents 16.0 for Outlook 2016, Outlook for Office 365 and Outlook 2019, 15.0 for Outlook 2013, 14.0 for Outlook 2010, 12.0 for Outlook 2007, and 11.0 for Outlook 2003. The path of the registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\Preferences It looks like you have checked this article already: Messages sent from a shared mailbox aren't saved to the Sent Items folder of In addition, what's the outlook version you are using?

Operating System: MacOS 10.15.Is it a hybrid or cloud-only environment?Īs the reply above, see whether OWA have the same behavior.ĭo all the shared mailboxes in your environment have this 'send issue' ?.

So at the moment, users on Mac aren't able to use our add-in with their shared mailboxes. We use the shared properties target email address to then get the graph user id for the conversion of the itemId to a REST ID, which is failing because the email address is undefined.

Open an add-in pane and try to call .getSharedPropertiesAsync().

Select a mail item from the delegate/shared mailbox.

Here's the same user accessing the same shared mailbox from Safari OWA and the call succeeding: Here's another just to show the shared mailbox context: See the screenshot above, but even when the api set should be supported and in a shared or delegate mailbox the getSharedPropertiesAsync call just returns undefined. The () will return the shared properties, and not undefined.

That version number is from the week following the release, so it's likely what we tested on. I believe that was Outlook 16.45 (20121303) but I can't confirm because app insights doesn't quite go back to the testing phase.

#OUTLOOK FOR MAC ACCESS SHARED MAILBOX UPDATE#

We released an update to our add-in towards the end of January this year and during testing it worked fine. The isApiSetSupported('Mailbox', '1.8') is returning true, the selected mailbox item is in a shared mailbox, but in my add-in and in the console only see the following: I've noticed recently that the call to () is undefined when in Outlook for Mac 16.48 and 16.49.